The Ruse of the Unemployment Numbers

US UnemploymentHungry? Imagine being served your multi-course dinner by a Ph. D. in Pharmacology, or getting your burrito delivered by an experienced human resources professional. Both of these scenarios are very real. Both of these individuals, one a friend, the other an acquaintance, lost jobs due to economic downturns at their respective organizations and both have taken jobs, simply to pay the bills, while they seek out new opportunities in their chosen professions.

Both of these individuals are examples of many that have succumbed to a massive, but hidden, problem called underemployment. Watching falling unemployment numbers now being reported below 6%, down from nearly 10% four years earlier is, in many ways, simply misleading.

I believe it was Mark Twain who quipped, “statistics are like an alienist; they can work for either side.” The ‘official’ unemployment rate (technically called U3) is a simple and broad measurement that divides the number of people who are not working, want to work, and have been actively applying for jobs by the sum of the people working and those loosely defined as unemployed. In doing so, today, you get a number that’s just below 6% as stated above. While many seem to accept this as THE measurement of employment health, this is merely one measurement though; The unemployment rate can be calculated using a variety of differently ‘useful’ parameters and the U3 rate leaves out many that should be included as they are in the U6 statistic (see below).

With the Fed preparing to raise interest rates as soon as they believe the labor market is strong enough, determining that strength is difficult. But one fact everyone should be able to reasonably agree on is that the ‘official’ unemployment rate does not even attempt, and can’t really, measure the actual strength or health of the labor market exemplified by the openly known fact that Fed Chair Janet Yellen looks at a “dashboard” of at least nine labor market indicators!

Thus, lots of people who are unemployed by many reasonable definitions may not count as such, depending on the metrics used, in the official government statistic. In fact, using the government’s own definition, workers who are discouraged or marginally attached to the labor market do not count in the official unemployment rate. There are different, broader, unemployment measures available, but they do not get the headlines.

In fact, of the over 90 million Americans 16 years old or older that are not working, hence not part of the equation, fall into several categories: retirees, stay-at-home parents, students, and those who would prefer working but have given up on finding a job. Policy makers have been reduced to making educated guesses about the relative size of each subgroup of those not working because the capture of the actual numbers is speculative at best, and then their potential to reenter the labor market as conditions improve remains in question too.

Despite the significant decrease in the official U.S. Bureau of Labor Statistics (BLS) unemployment rate, the ‘real’ unemployment rate is most likely over double that approaching near 13%. This number, which is a better portrait of the nation’s REAL economic health, reflects the government’s U-6 report, which accounts for the full unemployment picture, and this includes those that are marginally attached (describes individuals not currently in the labor force who wanted and were available for work)to the labor force, plus those “employed part time for economic reasons.” In July, this marginally attached group accounted for 2.2 million people. To put that in perspective, there are currently 16 states in the U.S. with populations smaller than 2.2 million. Another number, large in and of itself is the 741,000 discouraged workers – workers not currently looking for work because they believe no jobs are available for them. These are included within the list of marginally attached people. Another 7.5 million were not considered unemployed because they were employed part-time for economic reasons. Those people are also called involuntary part-time workers – working part-time because their hours were cut back or because they were unable to secure a full-time job.

Unemployment is really a measure of labor market disequilibrium; it measures the mismatch between employers’ demand for labor of various types and workers’ willingness and ability to supply that labor. Unemployment that is “too high” or “too low” in aggregate, or in specific job categories, is really about these mismatches, not the overall health of the labor market.

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The “(E)ssault” of the Extrovert!

IntrovertVsExtrovert1I write this post on a slight tangent from my norm, combined with a new and refined empathy with a long-time friend of mine, Bob McIntosh, who writes a blog called “Things Career Related.” Frequently, his entries are prompts or opinion leading to healthy debates about the differences between ‘introverts’ and ‘extroverts’ as related to the Myers-Briggs continuum. Bob has long taken the stand of needing to define, defend and promote the world from the introverts’ side of the spectrum reasoning the argument being that the world is essentially created, defined and facilitated by extroverts.

Whether true or not, this post is not intent (here) in debating about which side of the fence has the ‘healthier’ attributes, or is more competent or capable in the world of work. This would be better left to pundits and experts that are far more experienced and studied than I. But that now being said, it IS written, as stated above, with a new-found empathy on my part in understanding what Bob has long been authoring about the introvert/extrovert debate as the other day I was, for lack of a better word (so I’m making up my own), experiencing an “essault!”

A quick definition of introvert vs. extrovert will define the former as one who essentially likes to charge their batteries by retreating inward, into their head. A good book, some quiet time, walking, something not necessarily alone, but with the stimulus meter being dialed back a bit. The Myers-Briggs, the Holy Grail of personality definition and character trait, defines it as; “Introversion (I) – I like getting my energy from dealing with the ideas, pictures, memories, and reactions that are inside my head, in my inner world. I often prefer doing things alone or with one or two people I feel comfortable with. I take time to reflect so that I have a clear idea of what I’ll be doing when I decide to act. Ideas are almost solid things for me. Sometimes I like the idea of something better than the real thing.”

Whereas an extrovert, swinging the pendulum the other way, gets their recharge by talk, and I mean lots of it. Verbal engagement would be the key, and the need, to an extrovert’s indulgence.  Again, according to the Myers-Briggs; “Extraversion (E) – I like getting my energy from active involvement in events and having a lot of different activities. I’m excited when I’m around people and I like to energize other people. I like moving into action and making things happen. I generally feel at home in the world. I often understand a problem better when I can talk out loud about it and hear what others have to say.”

With definitions in place, recently I met, or rather was ‘essaulted’ by what can only be called, the poster-child of the extroverted side of the spectrum.

observe-more-than-you-knowSitting in a crowded cafe, I happened to have a table that still had some open real estate. With the available chair, a woman plonks down and says ‘hi.’ Staring into my laptop, writing, yet with a book available by my side, cover side-up, stating it’s intent with baited breath to be read. To many it might be obvious I’m in the middle of a task or two? I answer, saying ‘how are you?’ in return and go on with my writing.

That was a mistake; answering with an open-ended question as this was apparently taken to mean that I was wanting to know not just ‘fine’ or ‘not-so-fine,’ but everything.

Several weeks for the next hour, I was barraged, spoken at, ‘essaulted’ with such a flurry of words that I was dumbfounded! I had never seen such a thing nor experienced someone who simply just, to use a metaphor, ‘drops all their luggage in the hotel lobby!’ Every possible factoid of this person’s life that could be pried to fit within a one-hours’ time-frame! I heard all about her childhood. Her move to Massachusetts from Virginia and the Carolinas. The details of her divorce. The fact that her daughter is with her ex and ‘shouldn’t be.’ How the ex is such an a** and all of the facts, details and supporting evidence as to why. How her work has been so compromised and how, now carrying two jobs, as a PCA and a delivery person for Domino’s that she’s making ends meet while ‘on the way to her Ph. D. in something.’ Of course once she’s done with her associates’ degree! How her Jeep Liberty came about from her ex selling off the Honda Civic without her consent and getting a Dodge Ram pick-up. Not sure of the connection but she drives a Jeep Liberty.

Quickly, I could feel the pressure of the walls as the cafe seemed to be really closing in on me. My side of the table drew smaller and smaller. I was tempted in the earlier part of the completely unilateral ‘conversation’ to say something polite to properly euthanize what was to become an interminable event.  The internal dialogue begging, shouting actually, to say “Please SHUT the heck up! Can’t you see I’m doing something and not your sounding board?” But the external dialogue was, “that’s nice,” or “too bad,” etc. Surprisingly, I did nothing, as a sort of anthropological switch flipped and I became a bit curious to see, simply, how this would go if I were to let it play out to its organic end?

But on it went, and at one point within all the verbiage, a question from her court popped out. She asked “what am I doing?” As I started to answer, “I wear a few different hats and….” That was it.  She stomped on my response mid-sentence and interrupted saying she “has many hats too and that she wears them in support of her teams, etc.” Many of them are “actually in her Jeep Liberty so she can switch them up! Gotta support your team, you know!” With that, I tried to throw in that I meant ‘many hats’ in the metaphorical sense, but when I spoke it, like before, as my words were leaving my lips in an attempt to make it across the table, they were met with her verbal defense system being fully armed. Her arsenal of words carpet-bombing and obliterating my response like a thought bubble with a dart through it.  It never made it near the half-way point across the table and just crashed down looking like a collection of Scrabble letters.  I could as well have been talking to a house plant.  My words would have no audience with her.

So, there I sat, glassy eyed, bored, not really being able to intake or process any of the words being thrown my way. What most concerned me was that my dazed look, my glance bouncing off her forehead to other distant parts of the cafe, the fact that of the hour in total my inclusion in the ‘conversation’ could have been counted in syllables much less actual words, never seemed to register on her part in any way? Not one iota of content was needed from my side of the table and there was absolutely no measure on her part as to how her verbal mortaring was simply distributing shrapnel in my direction? When, after said hour, she FINALLY seemed to slow to catch her breath, I started to pack up and excused myself. I said “nice to meet you” and headed out on my way, quickly. I don’t think I’ve ever been so exhausted in my life compared to how I felt after fielding the time sitting across the table from this woman.

Bob, you’ve long argued, to paraphrase, ‘that it is the extrovert that runs the world while the introvert quietly maintains things behind the scenes.’  Bob, as a fellow introvert, I sympathize with you.  I empathize with you even. But, I disagree with you.  In my observations, the world is run by the introvert.  It may be ‘advertised’ and ‘marketed’ by the extrovert, but it is the introvert doing the planning, thinking, calculating, creating, reflecting and executing of how it is to move forth. The extrovert necessarily carries the bullhorn!

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What’s Missing in the College Experience? Part 4 of 4

Choosing a major can be stressful!

Choosing a major can be stressful!

Part 4 of “What’s Missing in the College Experience” – Where is your major leading you?

Many people end up doing work completely unrelated to their major in college, but it still helps to know for what careers that major might matter when selecting a major or concentration. Students who really know the possible career paths with an undergraduate degree are few and far between at the time of major selection. Many students choose their majors in their sophomore year before they have much work experience at all. There would be many benefits to students if there was a consultant at the school keeping track of where their major may lead, career-wise, and what those careers meant in terms of average activities. Not only would students be making a more informed decision, but it would jump start the process of searching oneself to figure out what they really want to do before the big crunch at the end of senior year.” (Eli Lisseck ’13)

While I was at Mount Holyoke College as the Director of Recruiting and Employer Relations, I had the opportunity or working with many great partner recruiting organizations and some really wonderful students looking to make their mark in the world. One woman, in particular, that really ‘got it’ was a student that was interviewed and hired by, I believe, Paine Webber.

She was a history or psychology major, I can’t remember for sure, but the point being she was hired on by a pre-eminent financial institution after graduation in the liberal arts. Upon being installed on a team, one of her also recently graduated co-workers, had come out of a more formal business program as opposed to her degree in the liberal arts. Upon hearing of her ‘history’ or ‘psych’ major, he turned to her in a meeting and brazenly said, “what are you doing here?” Without missing a beat, she responded by saying, “to do the things you cannot!” A brilliant retort and was coming from someone that could articulate her liberal arts experience and how it would be a good translation to that financial working environment.

But for many, that transition and translation is not so easy.  College is a major expense in one’s lifetime but students who don’t follow their hearts by delving into subjects they’re most passionate about will ultimately hurt their chances of a successful—and satisfying—career in the long term, many college officials say.

For college students, declaring a major can be a stressful moment in one’s academic career. What do I major in? What should I choose? Now I have to live with this? These are some of the questions that plague thousands of newly minted college students each year, looking ahead, producing beads of sweat and who have nightmares of doing the ‘diploma walk’ only to head off the stage after graduation directly into an unemployment line.

For many, they view it as though they essentially are to say, ‘this is now what I am to do for life…’ While true to some degree, no pun intended, a major is really nothing more than saying I am specializing in an area of interest and taking the classes to support such. For someone who already has a career destination in mind; say they want to build bridges as an engineer or be a surgeon, they are lucky in that they are on a defined path and their declaration of major is more of a natural means to an end. The more difficult task is when one doesn’t necessarily have a set outcome in mind; no set path or destination, and choosing or declaring a major can be a pretty stressful addition as one feels they are essentially locking in by having to ‘choose their future.’

The good news is that, as stated above, a major is a focus and what, for many, is missing in their college experience, is a real, comprehensive understanding as to how that major is, or can be, translated to the working world and charting off on a career in the future. This is especially true when majoring in the liberal arts or humanities where the outcome can be a much more abstract path as is not necessarily a linear translation to a job or career.

Much of what happens in the classroom, and its success, is in how one, upon graduation, understands the subtlety, nuance and range of skills that are now to be articulated in a way that explains its relevance to a potential employer.

Most majors are elastic in that employers rarely ‘need’ a specific degree majored in, but instead a set of skills (both hard & soft), experiences and the ability to put them into motion. It is rare that a new hire is showing up at the door with a stand-alone skill. Employers look for a mosaic of such and future college graduates have such, but many do not know they have such and it is in this applied learning, this translation that can be the ‘make or break The college experience is too often limited in making that translation for students and many times the only discussion of such is schlepped over to the off-in-the-corner, stand-alone career services to make those connections evident.

This is a huge missed opportunity in that while these dedicated offices of careers and career transition do what they can, without the full ‘eco-system’ buy-in of the campus at large, the talk of transition from academics to career is usually too limited or late in coming and is missing a great opportunity to be as effective as it could be.

Much of what should or could be done during the college experience is a synthesizing of one’s academic studies at every corner of the respective campus, in a way that fully cross-pollinates, so that students have four years of not only academic intake, but four-years of transitional understanding of their academic history, both looking back and looking ahead? The college experience should, and can, be an artful balance of synthesizing interests, skills, personality strengths and acquired knowledge while at the same time acquiring tangible experience outside of the classroom.

In a perfect world, in the first four semesters, when wrapping up the sophomore year, if possible, this synergistic learning would make for a much better understanding of one’s choosing a major and how it ultimately can be a better blueprint for the transition to career and life after college.

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What’s Missing in the College Experience? Part 2 of 4

Writing well is work.

Writing well is a process learned and re-learned.

Part 2 of “What’s Missing in the College Experience” – Writing competently and of quality is not scrutinized

Outside of academia, you aren’t guaranteed an audience.  Writing is a crucial communication skill whether you are drafting a book or simply sending emails to anyone in a professional setting. College writing has a tendency to trick students into complacency when writing, because it is someone’s job to read their writing. A salaried college professor is tasked with reading your essay on common pool resources, but would your writing attract any attention without the financial incentive? I have found that writing for college and writing for work are two very different ideas because your writing is not guaranteed an audience in the real world, and piquing the interest of others with your passion for a subject is a skill that requires extensive practice.”  (Eli Lisseck ’13)

In my experience, this is an area where many of the institutions of higher-ed are falling short, but in saying so, many – if not all, will disagree. Much of this disagreement is based on the philosophy or expectation that when students arrive out of high school, their writing skills and basic understanding of grammar are to be in place and of a second nature AND at this stage, it is no longer the job of the curriculum to be teaching the basics.  With that being the case, when entering college, the foundation is, or should be, in place and the expectations that the students can engage and embrace the more advanced, esoteric and abstract requirements of the college-level academics.

While it sounds good in theory, in practice, this is not the reality. Many students coming into college are relatively unprepared for the expectations and demands of what college level output requires of them, or at least used to.  Sadly, the solution seems to be, instead of monitoring, policing and fulfilling the expectations of higher-ed, is to simply lower them. Writing, especially in the abstract, tends to be of less than quality and with that, basic rules of grammar, spelling and structure, all get lost in the process as there is no system in place that reinforces or critiques in a consistent and/or permeating way.

Having worked with many, many students over the years, I have seen the writing skills in decline and there are many factors to this I imagine. But there are two that stand out to me in significance over the years as I have been witness to this decline. The first being the most obvious; technology and its contribution to linguistic regression, as we now speak in fractured spits and spurts as opposed to complete sentences attached to complete thoughts behind such. The second, which has crept in at a slower pace but over a longer period of time is that the schools seem to not want to hold people accountable for the lack of quality or proper writing. I have heard many college faculty and administrators lament the writing skills of their very students, yet said students seem to fly through the ranks ultimately receiving their diploma for their ‘exemplary academic four-year toil…’

I’ve called out people on many occasions for the lack of quality in their writing.  The usual response(s) seem to be something akin to, “well it doesn’t really matter,” or “no one really looks for that.” I’ve even spoken with and questioned faculty about such, and while many have agreed that the writing is less than stellar, they will then go on to say, “I am grading for the message and content, not their grammar.” More than one has said, “It’s not my job to correct their grammar at this stage.” I get what they’re saying but I disagree with it. The common theme is that anyone who IS the audience for such output should be critiquing, as if it is not done so, is ultimately a disservice to the student and will only end up being magnified later in time.

Case in point being a student that I had the pleasure of working with during her undergraduate years and she was, in her mind, a competent and aspiring writer/communicator. Everything she had produced in college had been given praise and her writing was celebrated in her grades by faculty. However, upon graduation, her cover letters, the writings I saw, the very documents that were supposed to ‘brand’ her in the job market, that were supposed to tell her story and convey a positive impression on prospective employers, were woefully inadequate, both in foundation and style. Her writing, while ‘fine’ for the classroom, failed to make an impression on the audience she was hoping for outside of college. Actually, let me restate that; her writing DID make an impression on that audience. It happened to be a poor one in that her ‘new’ readers were indeed scrutinizing her materials and critiquing for grammatical mistakes and structure. They were looking at content and context with the evaluative eye of the red-pen and her materials were being lambasted for their poor quality, such that could never represent an organization she were to be interested in working for.

Our office of Career Services would get frequent calls from alumnae stating, “What is going on? The applicant’s writing is horrible? What can we do about it?” Frankly, at that point, the horse is already out of the barn, as it were. Being more an issue of image management and needing a reaction, we implemented a plan that every resume and cover letter forth that came through our office for recruiting opportunities was to be pre-screened and then ‘approved’ by our staff before being submitted to prospective employers. While this was done mainly as a service to appease the employer’s want of not being ‘embarrassed’ by the applicants of their own Alma Mater.  With the intent of heading off poorly written or ill-conceived letters and resumes, this became a pretty effective, for the most part, method in elevating applicant’s presentations. The fact that for many students, this, to use an over-used term, ‘teachable moment,’ the heightened lens of scrutiny, even labeled “harsh” by many students, was really met in our office for the first time on-campus, is part & parcel to one of the issues void in the academic mission – a willing, permeating, consistent and strong scrutiny for the students at every stage of their academic career.

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Optimism in the Job Search – A Short (True) Story

A new take on keeping positive!

A new take on staying positive!

The job search is a funny thing and in these recent economic times it has been made all the more difficult even for the most seasoned. There is no question that in conducting an effective and comprehensive job search, it is of the up-most importance to keep oneself in good spirits and of a good frame of mind as this has a ripple effect through every interaction during one’s search.  

Probably one of the most ‘extreme’ examples of this, and I put extreme in quotes because in this case it is, but in a good way, as you’ll see by the end of this writing.  I was having lunch with a friend the other day and to give a little background, he’s spent his working life in customer service/relations on the corporate side of the fence.  He first spent many years in banking, starting as a teller and working his way into customer relations and eventually into client account management.  After a series of mergers and acquisitions hostile take-overs, his bank folded and many of the staff were let go, re-positioned or re-located.

He was transferred to a branch bank in an urban area that he wasn’t particularly pleased about, but he still had a job.  For about two-weeks things went along as regular; customers coming and going, bank operations happening as normal, really the only differences being a new commute and the building was much smaller from what he was accustomed to having come from the main location.  

After about two-weeks of that regular, mundane sort of banking operations & existence, his career path was changed a bit when two men came in with masks, pistols and an agenda.  Everyone was ordered to the floor and, as expected in these sorts of situations, was ordered to stay quiet, money was then demanded and with that, the exchange could be done with, hopefully.

However, this case was a bit different once the money was handed over, which was given with no question as everyone’s safety is obviously paramount.  These guys decided, after they had secured their ‘withdrawal,’ one of them reaching over the teller counter, and like any good Chekhov story, ‘if there’s a gun involved it better go bang!’  So, without looking, he squeezed the trigger and fired a couple shots into the floor not realizing who and where people were positioned on the other side.

Luckily, after the guy ventilated the floor a bit, and having left, everyone, employees and customers alike having survived the melee relatively unscathed, got up, relieved as the alarms started going off.  Needless to say, and not realizing in it in the moment, my friend’s banking career ended as one of those random shots hit the floor no more than 6 inches from his side. Other than going to testify against the two men (they were caught a short time after the excitement) he never went back having decided that being shot at was really best being avoided in his future and FOR his future.  

Fast forward 19 years later, after having spent said time, again, in customer service/relations but this time in a much safer, hidden-from-the-public, cubicle environment of a major toy manufacturer, where he was recently laid off, among many others, after some restructuring of its corporate bottom line.  Back to our lunch where we were chatting about the times, the economy and kind of commiserating about such as it’s been about a year’s time now since he received his pink-slip, I asked him

“how’s your job search going?”  

“Miserable,” he said.  

I asked, “are you getting any call-backs or interviews so far…?”  

He said, “no, I’m lucky in that as other’s go through all the trouble of applying, getting interviews and then told ‘no,’ I simply get rejected right from the get-go!”  He then went on to say, “this gives me more time to do things I really enjoy instead of all that job-search rigmarole for nothing…”  

In saying this, we both broke out in laughter, reminding me of a time years ago when we were mountain biking and he let fly another great quip…  

As we were riding, looking back as I realized he had crashed.  I yelled, “are you ok?”

He said, “oh yeah, I’m fine.  Luckily the ground was there to stop my fall!”

He said both in a tongue-in-cheek sort of way, and I realized this, but also at the same time, with a legitimate, real sense of keeping his chin up in the whole process and recognizing with his situation the cliche, ‘if you’re given lemons, make lemonade!’  I found this refreshing and with an optimism that, as an employer, who wouldn’t want it in their ranks?  

He’ll find that next venture, some-way, some-time, and when he does, they’ll be the luckier to have him!

When Does the Interview Actually ‘Begin?’ Part 1

Watch what & when you speak!

Watch what & when you speak!

As we approach nearer the end of the spring semester, graduation looms for the nation’s college seniors.  This leaves many new potential entrants of the job market starting to examine and prepare for this annual transition and individual rite of passage.

The impending interviews will be out there waiting for many that have started to plant some seeds in their job search.  With that, the talk about when and where the interview actually begins becomes a topic for many career professionals and pundits.  Many say it is when you arrive the obligatory 10 or 15 minutes early before your slated time-slot.  Some say it’s once the handshake has taken place and a welcome into the office has been given. Many theories and opinions are bandied about.

Frankly, while all can be ‘true’ for the interview proper; the actual sit-down, face-to-face with your interviewer, the ‘rules’ for such, can be a bit misleading.  Anything that transpires within the actual framework of the interview, no matter how good, can be undone in a heartbeat after such when the employer starts to put in a little time to research your candidacy, with intent or not, and what you need to understand is that as a new job seeker, and for the future, your interview definitely does not start when you show up for a meeting! What many people fail to realize is that interviews begin even before the moment of contact is made with an organization as evidenced by the anecdote to follow.

When I was Director of Recruiting and Employer Relations for Mount Holyoke College’ Career Development Center there were many instances, but one in particular, when this really came to light.  We had a great recruiting program and many organizational and corporate ‘heavy-hitters.’ On this given day, one of the recruiters, who was from PriceWaterhouseCoopers, was up from NYC for a day of interviewing on-campus.  He had a full-day’s roster and was ready to vet some aspiring students.

In hearing he was to be on-campus for the day, his sister who was in the area and also happened to be an alumna of Mount Holyoke, had agreed to grab lunch together during his interviewing schedule break.  On a full-day 12 to 13 interviews could be conducted by a recruiter and our campus’ recruiting program was also open to other colleges in the area as we shared opportunities collaboratively.

On this day, like many other days, an aspiring senior from one of the neighboring institutions was on the interview roster and he just happened to be scheduled for the 11:30 slot just before the lunch break.  He did all the proper things for his interview. Was appropriately dressed, researched and well-prepared.  Was even about 20 minutes early before his interview and was planning to sit quietly and wind-down, which he did.

At 11:30, he met the interviewer, went in and ‘hit it out of the park!’  Great interview!  Great candidate!  Seemed really interested and knowledgeable and in addition, one who really wanted and was willing to learn.  Perfect, right?  The interview ends, he thanks his interviewer and off he goes as is practice.

In the interim, as the interview was being conducted, the PWC rep’s sister had also come a little early to meet her brother for lunch. While sitting there, she saw the candidate come out of the office and she hasked her brother, “did you just meet with him?”

He said, “yes, great, great candidate. Really nailed it.” “Why?”

Then she told him….

What no one realized at the time was that while he, the candidate, was walking across campus to get to the career center for his interview, on-time yet, he was chatting with his friend the whole way.  During this ‘chat,’ he had nothing good to say about this particular organization or the field in general and was just complaining the whole way about having to ‘work the machine.’
As she was scheduled to meet her brother for lunch and, also heading over early, she happened to be right behind this candidate AND his friend listening to the whole conversation along the way! She didn’t realize the context or the connection in the moment and he was unaware that forces in the world are indeed around him.

So, when she saw him come out of the interview, she connected the dots and put it all together; guess what she told said recruiter?  Yep, you guessed it!  She relayed all the negativity coming out of him that she heard on the way over to the interview.  Sadly, as great a candidate as he was, his chances of joining with that organization ended in that very moment!

Needless to say, he never did get that role or join PriceWaterhouseCoopers back then.  Sadly, also, was that he never knew the reason why an offer nor a continuation of consideration was not extended as many employers, even more so now, are reluctant to say anything in terms of feedback or criticism.

I thought this was a ‘teaching moment’ (I really dislike that term/buzz phrase) so I did later follow up with him to try to offer some clarity on the issue and the circumstances in particular which he was both oblivious to and very thankful for.  If nothing else, I am confident that he realized that the process can be much larger than it seems and the ‘six-degrees’ of separation are out there, watching you, working either with you or against you.  It’s up to you to decide how much help or hindrance they are to be though as every action, motion and on-line post is being watched and part of the over-all evaluation!

To all the aspiring new graduates, recent graduates and Millennials in general, keep the path traveled well-groomed and clean behind you as it will clear what’s in front of you too!

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The Buzz Words are Killing Me!

Overheard from the planet, umm, table next to me recently while sitting at a café; 

Academic Buzz Words

Buzzwords of Academia

“Often I see a common core representation of the information exposure delivery model with an achievable outcome of deliverables that best fits our pedagogy in increasing students’ knowledge of self and of work and learning options. These best practices in increasing student’s understanding of hegemony in the process of engaging incoming students in major exploration prior to their arrival on a college campus and allowing us to blend the marginalized into a better acknowledgement of cultural acceptance and awareness…”

Huh?  I could feel the headache starting to come on…. 

I was, in fact, minding my own business for the most part, but the unintelligible pretension next to me was too much to ignore so I started to tune in.  On an intellectual level I understood each and every word.  I was able to process what was said; “dog,” “staircase,” “banana,” each word I knew, but while understanding such, when strung together, what the hell did I just hear?  What are you meaning to say?  It makes absolutely no sense!  Is it even English? 

So, it got me to thinking as I live in a college town and these sorts of discussions are pretty commonplace.  Enough so, that it’s almost the norm and it’s easy to forget what simple, normal, regular, refreshing laymen’s speak is like.  I looked around a bit and actually found there’s a coined term for this alternative form of English; “Academese.”

“Academese” – An artificial form of communication commonly used in institutes of higher education designed to make small, irrelevant ideas appear important and original. Proficiency in academese is achieved when you begin inventing your own words and no one can understand what you are writing or saying (as defined by the “Tameri Guide for Writers”).  A “new language” used to communicate amongst each other that is so patronizingly littered with industry jargon, that it can only elicit two possible responses; the quizzical head-shaking of one who hears it, doesn’t get it, and feels they may be missing something, OR the nodding of heads in Jim Jones like, ‘drink-the-Kool-Aid,’ admiration by the very loyal followers that commit to such.

Now let me just qualify that this writing is in no way meant to be a condemnation of the academic institutions in our nation, nor those that work within.  Bear in mind that it is written somewhat tongue-in-cheek, and that this may be seen as an attempt to take away people’s ‘boxes’ that they like to work within, but there is cause for something to think about.  What’s said and communicated in the academic ranks today is a far different way of speaking, literally a different form of communication than in the ‘work place’ of America. 

This may not be ‘news’ as it’s really nothing new, but what IS new is how divergent in recent years the language chasm has evolved?  Realizing this, and that it is our nation’s preparation of a new generation for the work force, does bring to mind the question, are the college grads indeed being best served by those who steward?

David Foster Wallace is quoted as saying;  “I regard Academic English not as a dialectal variation but as a grotesque debasement of Standard Written English, and loathe it even more than the stilted incoherencies of Presidental English… or the mangled pieties of ‘Business Speak….’  and in support of this utter contempt and intolerance I cite no less an authority than Mr. G. Orwell, who 50 years ago had Academic English pegged as a ‘mixture of vagueness and sheer incompetence’ in which ‘it is normal to come across long passages which are almost completely lacking in meaning.’”  – Harper’s Magazine, April 2001

Time in college & university is frequently some of the most intellectually stimulating years of one’s life.  Unfortunately, it also means navigating an exhausting and expansive gauntlet of ever increasing pretense and jargon that is a verbal exercise of intellectual leap-frog, if you will.  Let’s examine a few of the now ubiquitous linguistic words & phrases of the academic elite, in no particular order;

“Giving 110%” – When you hear this said, you’re basically hearing someone yelling that they’ve failed 3rd grade math!  Effort’s certainly measurable but 100% is everything!  You can give no more!  Your ‘everything,’ no matter what it consists of, is 100%, that’s it!  Such a cliché expression and because ‘everything’ is ALL you can give, if you’re claiming it, you’ve essentially duped someone into expecting less so that anything more can be perceived as that ‘110%!’  If that’s the case, you’ve still only given, at most, ‘everything,’ or 100%!  Even if you were to clone yourself, then you’d be expected to give 100% x 2.  At 110% you’ve then failed by 45%.  See the maths!?

“Reach Out” – this has become a mainstay in the language of wanting or needing to include others.  Jargon for, “let’s set up a meeting” or “let’s contact this person.”  Just say that.  Use your words people! 

“Leverage” – This is the granddaddy of all when it comes to nouns converted to verbs, second only to Facebook as in, ‘facebook me!’  ‘Leverage’ is sweepingly used as a pseudo-verb to describe how manipulation can be applied to a situation.  Should be a noun and remain such.

“Think Outside the Box” – This is a ridiculous and overly used phrase coined by the consulting industry and then adopted by academia long after it had already become cliché.  No one thinks ‘inside’ the box anymore!  They’re not allowed to!  This tired cliché means to approach a problem or situation in an unconventional fashion.  How about this?  Just think!  Get rid of the box!!!

“Best Practice(s)” – Ugh!  I can’t go an hour without seeing or reading about someone asking for best practices!  This refers to a method or technique that is supposed to deliver ‘superior results’ compared with other methods and techniques.  But who knowingly uses ‘mediocre practices’ and who defines what’s ‘best?’  Singularly one of the most pompous linguistic confections sprinkled over the industry.  Particularly annoying is the fact that it flows like cocaine in ‘Tony Montana’s’ house in the movie “Scarface.”

“Deliverables” – Deliverables?  Really?  How and when did this become the term for a finished product?  Granted, it does sound sexy in the meeting; “why yes, the student deliverables are in the final stages.”  Proposals, workshops, brochures, whatever the case may be, just say what you mean instead of trying to make it sound more important than it is.

“Multi-Tasker”Let’s give this one its LONG overdue resting place.  Multi-tasking is doing a lot, poorly.  Simple.  Sadly, it’s used waaay too often as a badge of honor; “I’m so busy but I’m multi-tasking to get the job done.”  In saying such, you’re telling people two things; 1) that your time management is essentially poor so you’re scratching at a lot of things at once, and 2) you may be ‘getting a lot done’ but nothing particularly well done!  No matter the accolades for your heroic undertakings, quantity kills quality.  This phrase really needs to be sent to the dust-bin.

“Empower” – Everything and everyone is always being ’empowered.’  Sounds good on the surface but what’s not realized is that this overly used verb basically says “you’re allowed do a little bit of this, but I’m still in charge here.  I am empowering you.”  Essentially tasked by someone above you in pay grade when they would like you to do a job of some importance. It’s also called the ‘most condescending transitive verb’ ever.  If ever you hear this platitudinous request directed your way, duck, ’cause you’re being talked down to but you’re NOT supposed to realize such….

“Irregardless” – This is the only ‘word’ on this list that isn’t actually a word!  Please; if you mean ‘regardless’ or ‘irrespective,’ say such!  All too often, these are now combined, so much to the point that somehow this bastardized amalgam of the English language seems to have made a place in our vocabulary.  Once, at a campus-wide meeting, I listened to the Dean of the School of Education let this one fly in the presentation.  No one said anything but you could hear the collective gasp!

“Buy-In” – This means agreement on a course of action.  Sadly, it is laced with a disingenuous undertone.  Notes David Logan, professor of management and organization at the University of Southern California’s Marshall School of Business: “Asking for someone’s ‘buy-in’ says, ‘I have an idea.  I didn’t involve you because I didn’t value you enough to discuss it with you.  I want you to embrace it as if you were in on it from the beginning, because that would make me feel really good.’”  

“Cultural” – Sure, “cultural” is already a relatively common word, but academics tend to let it flow as freely as a Porsche on the German Autobahn.  Presumably, this is because they want their oft-captive audiences to think them ever so worldly and knowledgeable.  Its use is never ending as a shameless inclusion and plug; “we’re off for a cultural meal!”  “I have a cultural meeting to attend.”  “The get together was so cultural in nature…!”

“Dichotomy” – The ubiquity of “dichotomy” understandably happens due to its near-universal relevance as conveniently it can be made to have context in anything & everything.  Every class and degree path guarantees studying at least one!  That being said, the good thing is that once you’re done with your degree and have graduated, you’ll not hear the word again and can forget it exists. 

“Diaspora” – As a concept, it is entirely necessary for students to understand the social, political, anthropological, sociological, psychological, geo-political and economic elements of the word and how it relates to the world around them.  Just don’t confuse it with ‘diorama’ as the art majors have a hold on that one!

“Empirical” – Visible, tangible, simple as that!  No matter one’s major, he or she will likely encounter “empirical” over and over and over and over and over and over and probably over again until you’re using it everywhere unbeknownst as we do in the word “like;” “hold on, I’m going to get my empirical example of a sandwich.”  Granted, it can be an essential component of debate and rhetoric, but would it kill professors to use a few synonyms for variety’s sake?

“Hegemony” – There exists no aesthetically sexier term than “hegemony.” But college students know all too well that even hotness with a touch of Marxism gets tiresome after repeated exposure, especially if it keeps hammering out the exact same points.  We get it!  (Wikipedia definition) “Cultural Hegemony describes the domination of a culturally diverse society by the ruling class, who manipulate the culture of the society — the beliefs, explanations, perceptions, values, and mores — so that their ruling-class worldview becomes the worldview that is imposed and accepted as the cultural norm; as the universally valid dominant ideology that justifies the social, political, and economic status quo as natural, inevitable, perpetual and beneficial for everyone, rather than as artificial social constructs that benefit only the ruling class.”  Huh?

“Collaborate” – If your department head or supervisor says ‘you need to collaborate,’ they are telling you, without telling you, that they are not entrusting you on you own to handle the task at hand and there remains better or more credible sources elsewhere so “reach out” (see above) and get them involved!

“Marginalized” – Marginalized and education walk arm-in-arm on the way home every night.  Like plenty of other terms highlighted here, few will deny that “marginalized” doesn’t have its place at the table too.  The fringes of society should be heard and have a place but with the frequency of its application, students also have the right to hear the idea relayed with different words, and there’s a numbness growing to its use as ‘everything is now in the margins.’

“Pedagogy” – Good luck getting those first-years (remember, “freshman” is a tired, old anachronism) to listen to anything attached to this in a sentence.  While it actually sports a simple, straightforward definition; one more easily conveyed using layman’s terms, people will spend more time wondering if the second ‘g’ is pronounced ‘gee’ or not?

Very few classrooms, not to mention the institutions themselves, around the nation provide effective career readiness curriculum and understanding that actually demonstrate career decision-making models that show students how to analyze, evaluate, decide, set career plans while in the midst of their studies and then tangibly put them into action. There is a huge gap, a chasm if you will, between academic institutions and what they provide, and what the employment market on the other side of the fence is actually looking for? 

The interesting thing is that the institutions don’t see this or see it in varying degrees of acceptance and, as the saying goes; ‘they don’t know what they don’t know?’  The language, as mentioned in this writing, is part & parcel to the divide.  You might even say “empirical” evidence, from the list above. 

People don’t communicate like this off campus, after graduation.  Not recognizing such shows a great anachronism in the teaching, the preparing of our nation’s youth, the college grad, for their next endeavor; adulthood and the employment that comes packaged with such. 

Until ‘life after college’ connection permeates every department and academic major on the nation’s campuses, this divide will be evident and students leaving with their degrees in hand, wet-behind-the-ears being told, “You’re going to be great!  Do great things!  You’re you!” and other such cliché and empty accolades, the divide will continue in its evidence and the students, now graduates, will be looking back asking “why did I pay for that!?    

So the next time you hear someone mentioning the need to “reach out,” “touch base,” “shift a paradigm,” “leverage a best practice” or worse “join a tiger team,” please kindly lean in and tell them to ‘do it!’  Just don’t let them say they’re doing it!

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Millenials on the March….

Millenial’s on the march….Millenials

Lately, I have been reading a lot of articles, many actually, on the “Millenials” through the various news outlets.  There seems to be a new cadre of pundits espousing their research on the generation ‘gone wrong.’  The majority of the writings seem to be laden with facts, figures and statistics with anecdotes thrown in for marketing buzz that is a less than flattering theme in their portrayal of the Millenials, also known as ‘Generation Y,’ those born between 1980 and the early 2000’s. 

The various adjectives that are used to describe the Millenials often relate to them as being “lazy” or “slackers,” “lacking in ambition and drive.”  “Not being able to leave the nest.”  What’s perhaps most interesting to myself, and I’ll get to the realities of the Millenial generation, in terms of employment later in this writing, is that few observing, and now obliged to comment on, seemed to have seen or recognized what was to come? 

Granted, things certainly changed in 2008, for everyone.  Economically, the nation, the world really, has taken such a hit that unless you’ve been living under a rock, or are SO well financially insulated, you can afford to have the blinders on, you’ve been affected in ways not anticipated.  For that, you can thank Hank Greenberg, then CEO of AIG!  You can thank Bank of America and Lehman Brothers, Goldman Sachs, JPMorganChase, Bear Stearns!  You can thank Freddie Mae/Fannie Mac!  You can thank Bernie Madoff, Hank Paulson & Richard Wagoner!  Ahh, Richard Wagoner.  Remember him flying to Washington, D.C. on the corporate jet to beg congress for bailout monies for GM?  Poor soul.  It was the packaging and re-packaging of risky mortgages being sold to a euphoric public willing to spend much more than they could afford on the McMansion because they were guaranteed equity growth to spend.  It was the ‘creative’ financing of Derivatives that are so complicated that many of the very banks executing such didn’t understand how they worked?  I’m mentioning only a few as the list is very long and they are by no means alone nor is any one of them singularly the cause of what started to unravel economically in 2008.  As Alan Greenspan said, “an irrational exuberance…”

It was a systemic failing, and what I was witness to before 2008, before Millenials were even dubbed or recognized as such, was an increasing trajectory that, unless oblivious or a fool, could in no way think it would keep its upward, double-digit climb and the various expectations and entitlements that come with that? 

I have been working with the Millenials since the day I finished graduate school in the early/mid 90’s.  I didn’t know, at the time, they were called Millenials and it was early enough then that they had not yet earned any labeling of such.  With or without the corresponding labeling, what WAS obvious, was that in the 1990’s into 2008, except for a few minor ‘corrections,’ economic prosperity was simply going upwards.  Every generation throughout the 20th century and into the 21st had the good fortune to be riding a given expectation that theirs would be better than their parents!  Marginally or dramatically, it was given, a mere fact, that ‘each generation would have it better than their predecessors!’ 

Incomes were steadily rising, luxury goods were becoming more and more prevalent, houses were not just getting bigger, but more grandiose and feature laden.  Acquisition & consumption was growing at such a pace that it made the 1987 movie, “Wall Street,” almost quaint by comparison.  Computing, electronics, cars, television, communication; things were just getting ‘better,’ day by day, year by year.  And along with this came a new child rearing.  Kids were being raised, granted with the best of intentions, with the ever growing expectations that each was the next prodigal child in every one of the nation’s homes.  The platitudes have been many and the constant patting on the backs of the growing youth over the last 20 years have been so systemically ingrained that they’ve become the norm.  Every little Johnny & Jenny is to be ‘appreciated’ and the ‘best!’  Every child is a ‘star’ or at a minimum, budding ‘expert.’  Everyone deserves an ‘A,’ and everyone will do great things and discover new antidotes for all of the societal ills!  ‘Competitive’ day-care.  Private schools and nannies.  Designer diapers, Themed birthday parties, extravagant gifts and toys, electronics and connections abound.  Photographs and videos documenting every, singular, mundane moment in every new life!

Now, not only are all these superlatives and actions unrealistic but they are also statistically impossible.  Not everyone can be an ‘A’ student.  Not everyone gets to be a Valedictorian.  Not everyone can be a star quarterback for the team, especially if, given the fact, that every player is given a ball so that it’s ‘fair…’  Generationally, we’ve, systemically, raised a group of people that have difficulty in that they’ve only received positive praise.  They’ve not been ‘allowed’ to fall, or fail, as there’s been a safety net so well built-in that learning to face real adversity, learning to think around a situation, learning to adapt and be resourceful, has been somewhat filtered out of the upbringing. 

Academically, the MIllenials have been duped.  Every college/university has been involved in the ‘arms race’ in trying to make themselves more marketable.  Every institution has spent inordinate monies on waving more glitter, making things shiny, new and large.  Science centers, student centers, suites to live-in, on-campus entertainment and events.  Athletic centers that rival any New York City fitness club!  Selective showcasing of their alumni/ae that have made successes of themselves in popular culture or business, all peripheral branding tools THAT highlight a school’s ‘educational value.’  Academic institutions of learning have become residential communities and country clubs, playgrounds for those entering adulthood, not too unlike a cruise-ship package, oh, but with some coursework and a $200,000 price tag! 

Each institution has been guilty of the ‘come here and your degree with OUR name on it will be the ticket to get you that job or career you not only want, but deserve!’  Along then comes 2008.  Bam!  Nothing seen like it since the Great Depression!  Markets had been climbing, spending growing, no ‘forewarning’ of any doom except from a very bright financial guy from Boston, Harry Markopolos, saying unchecked growth cannot continue and who pointed a finger at Bernie Madoff’s Ponzi-Scheme and said, “there it was, looming in front of us,” to paraphrase, identifying a crash to come.  Prophetic, but had fallen on deaf ears.

In working with the Millenials as stated before, what I’ve witnessed is not that they’re lazy.  They are also not unmotivated, not by any means.  What they are is of such a different time and upbringing that while they are facing some of the very same challenges & similarities that every generation has faced, it is now packaged in different ways and needing to be confronted in new and adaptive ways than in times before. 

Every generation has dealt with economic fluctuations, but this is the first generation that’s had to deal with it while also combined with other ‘new’ factors; many jobs now being outsourced and going overseas, technology eliminating various roles, if not industries, through new understanding and automation.  Every generation has dealt with increasing avenues of communication, but it has been exponential for the Millenials.  Everything now being a simple keystroke or post away, so for them they really do communicate and access information in a way that had been foreign to previous generations.  Every group has had the support of the previous, as alluded to above, but the Millenials have had the ‘good’ fortune of being raised by a community that wants them to succeed!  So much so, think ‘helicopter parenting,’ we’ve in a way forgotten, if you’ll excuse the metaphor, ‘to teach them how to fish, as opposed to just handing them a bountiful catch.’ 

How all of this has evolved along with the associated labels; ‘entitled’ and ‘narcissistic,’ among many others, and yet not having foreseen such, remains an enigma to me.  In using the term ‘slackers,’ I’d like to just draw a few analogies to their previous cohorts, sort of a “then and now.” 

Think Mark Zuckerberg (Facebook)?  How about Steve Jobs (Apple)? 
Think Chad Hurley (YouTube).  How about Bill Gates (Microsoft). 
Think Evan Speigel (SnapChat).  How about Michael Dell (Dell Computers). 

“Slackers?”  No.  Different in how they communicate, think, process information, form expectations and view the world and quality of life?  Yes.  Are they to be held accountable for their actions?  Yes.  Are we (previous generations) partly to blame for their new/different world-view?  Absolutely.

Much more to come as this is a new blog and I’ll be reflecting on the employment markets, the entry to such by the Millenials and what it is all to mean…  Stay tuned!      

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